Claims Administrators

Medical Claims:

Anthem BlueCross BlueShield

  • Member Services:
  • 24/7 NurseLine:
  • Pre-certification:
  • Coverage while traveling:
  • Emergency International Coverage:

Medical & Prescription Claims
For Medicare Eligible Retirees & Dependents

Anthem Medicare Preferred (PPO) with Senior Rx Plus

  • Member Services:
  • Pharmacy-related questions:
  • First Impressions Welcome Center (Pre-enrollment):

Prescription Claims

Elixir (formerly EnvisionRx):

  • Customer Service: 833-OLABRX9 ()

Mail Order:

  • Fax:

Vision Claims

National Vision Administrators (NVA):

  • Phone:

Hearing Claims

HearUSA:

  • Phone:

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